Question 1

How quickly can you fix my remote problems?

Accepted Answer

Most remote control issues can be resolved within a single service visit, typically lasting 30-60 minutes. Common problems include dead batteries, signal interference, or programming issues—all of which our technicians can diagnose and fix on the spot. If your remote needs replacement, we carry universal remotes that can be programmed to work with most major opener brands. For more complex issues involving the opener's receiver, we may need to order parts, but we'll always provide a clear timeline. Call us at (832) 514-3408 and we can often troubleshoot basic issues over the phone before scheduling a visit.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control problems can stem from several sources. The most common cause is simply dead batteries—we recommend replacing batteries annually as preventive maintenance. Signal interference from nearby electronics, LED lights, or even your neighbor's garage door system can also cause issues. Programming errors, especially after a power outage, may require reprogramming your remote to the opener. Physical damage to the remote or receiver antenna can disrupt signals. In some cases, the opener's logic board may be failing, particularly in units over 10-15 years old. Our technicians can quickly diagnose the exact cause and recommend the most cost-effective solution.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, which is why we offer flexible financing options to fit your budget. We partner with several financing providers to offer competitive rates, low monthly payments, and promotional 0% APR periods for qualified buyers. Our financing options cover the full cost of the door and installation, allowing you to upgrade your home's curb appeal and security without a large upfront expense. During your free estimate, we'll discuss all available financing options and help you find a plan that works for your situation. A new garage door can actually increase your home's value by 4% or more, making it a smart investment.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours, depending on the complexity of the job. This includes removing the old door and hardware, installing the new door and tracks, setting up the opener, programming remotes, and testing all safety features. Custom doors or unusual installations may take longer. We always arrive with all necessary equipment and complete the job in a single visit whenever possible. Your technician will provide a time estimate when scheduling your installation.

Question 5

What brands of garage doors do you install and repair?

Accepted Answer

We install and repair all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and more. As a Brand Authorized dealer, we have access to the full range of styles, materials, and features from leading manufacturers. For repairs, our technicians are trained to work on any brand or model, and we stock common parts for quick repairs. If a specific part needs to be ordered, we'll provide a timeline and keep you informed throughout the process.

Question 6

Do you provide emergency garage door service?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door service throughout Missouri City and the Greater Houston area. Whether your door is stuck open (a security risk), stuck closed (you can't get your car out), or has suffered storm damage, our emergency technicians can respond quickly. There's no extra charge for evening or weekend emergency calls. Call (832) 514-3408 any time for immediate assistance.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year to keep your garage door operating safely and efficiently. During a maintenance visit, our technicians will lubricate all moving parts, check and adjust spring tension, inspect rollers and hinges, test safety features, tighten hardware, and identify any potential problems before they become costly repairs. Regular maintenance can extend the life of your garage door by many years and helps maintain your warranty coverage.

Question 8

What warranty do you offer on your work?

Accepted Answer

We stand behind our work with a 5-year warranty on all work. This covers both parts and labor on all installations and repairs we perform. Manufacturer warranties on new doors and openers provide additional coverage, often extending 10 years or more on certain components. We'll explain all warranty details before beginning any work so you know exactly what's covered. Our goal is your complete satisfaction—that's why over 7132+ customers have trusted us with their garage door needs.

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